*Please be sure to complete all fields.*
Teamboard Product Model:
Teamboard Serial Number (located under the frame on the bottom right edge):
First Name:
Last Name:
Company Name:
Area Code:
Telephone:
Email:
Confirm Email:
Fax:
Postal Code: (Useful in locating a local representative if available)
Best way to Contact:
Name of Distributor who sold the Teamboard:
Operating System on computer:
TeamBoard Software Version:
Nature of Request:

Was the TeamBoard operational previously?

Yes No
Have you uninstalled and reinstalled the
Teamboard driver software?
Yes No
Was there a change in PC settings that may have caused the issue? Yes No
Have you tried a different laptop/PC? Yes No
Have you tried a different cabling other than what was supplied by TeamBoard? Yes No
Which mode is the TeamBoard in? WhiteBoard Interactive
Is the image from the PC projected onto the TeamBoard within the frame and is not projecting onto the Acion Bar? Yes No